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This hospital is a disgrace!!

Story from nhs.uk

"This hospital is a disgrace!!"

About: Wexham Park Hospital

My mother had the misfortune to be treated here. The ward was dirty with faecal matter in the toilet floors. The staff couldn't care less and were simply not interested when we wanted to make a complaint. How have they managed to get Friends and Family scores of 86-92%?????

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Responses

Response from Wexham Park Hospital 8 years ago
Wexham Park Hospital

Submitted on 07/05/2015 at 13:51
Published on nhs.uk on 08/05/2015 at 01:00

Thank you for taking the time to leave yuor feedback. I am sorry that you and your mother had a poor experience at Wexham Park Hospital. If you are able to provide more details on your visit we will be able to investigate this further. Please contact palswexhampark@fhft.nhs.uk if you would like to do this. In the meantime I will pass your comments onto the team to ensure that the toilets are checked regularly and staff are reminded to be responsive to patients and relatives if they wish to raise any concerns. I hope your mother has recovered well Best Wishes Claire Marshall Head of Patient Involvement

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