"Too busy to care"

About: John Radcliffe Hospital

The staff were spread too thin; on one occasion I had to get out of bed and find a bed pan for a patient who was bed bound and desperate to go to toilet and hang rang her bell for what seemed forever. You could go for ages without seeing any staff.

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Response from John Radcliffe Hospital

Thank you for your comments regarding your recent admission to the Neurosurgery Ward, John Radcliffe Hospital. We would like the opportunity to investigate the issues you have raised and provide you with a response. If you would like us to do this, please do not hesitate to contact Chloe Saunders on 01865 572427 or at chloe.saunders@ouh.nhs.uk who will be happy to discuss the complaint process with you.

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