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Avoid like the plague!

Story from nhs.uk

"Avoid like the plague!"

About: Hinchingbrooke Hospital

The worst hospital experience of my life! It took almost 48 hours and constant "we'll give it a couple more hours" before being rushed into surgery under General anaesthetic for emergency C section. After being out for almost 2 hours my partner finally got to see me after many debates with nurses and doctors. 3 hours after delivery I finally got to see and hold my baby. The staff were rude, arrogant and explained nothing about what was happening or had happened during surgery. I was unable to leave for days due to "tests" on my baby and waiting on the results from addenbrookes. Again nothing was ever explained beyond short stroppy answers from the staff. This was my first child and this hospital helped make it the worst experience of my life.

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Responses

Response from Hinchingbrooke Hospital 8 years ago
Hinchingbrooke Hospital

Submitted on 24/04/2015 at 12:29
Published on nhs.uk on 26/04/2015 at 01:00

Thank you for taking the time to leave feedback about Hinchingbrooke Hospital. We are incredibly sorry to hear that you are not satisfied with the maternity care you received. We would welcome the opportunity to discuss these issues with you further so that we can learn from the issues you have raised and put in place appropriate corrective actions. We should be grateful if you would contact our PALS Manager, Louisa Grice, so that a senior member of the maternity team can meet with you at your earliest convenience. Louisa can be contacted on 01480 428964 or by email: hch-tr.pals@nhs.net.

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