My mother has incontinence issues and as she has health issues she is visited on a fortnightly basis by District Nurses. The home care staff had raised with me that mum should be getting incontinence products on prescription instead of me purchasing Tena pants. I contacted their office and as always it was the answering machine. I explained my enquiry and a sheet to monitor mum's fluid and faeces was left to be completed by the home carers - no note of where it came from but we assumed the district nurses had left it. Once completed it then vanished and the next thing after several weeks a large number of incontinence pads appeared at mum's. To date I have had no information from the district nurses, nor have the home carers and it has been left to me to try to source the specialist types of underwear where the pads can be secured rather than using normal underwear. I have now tracked down several websites who offer these items but this has taken months and in the meantime I dread to think how much money has been spent on buying products so that mum can have some quality of life.
Surely it wouldn't hurt district nurses to have the courtesy to call me back and explain what was going on.
"District Nurses and communication"
About: Glenrothes Hospital Glenrothes Hospital Glenrothes KY7 5TG
Posted by Mollie8 (as ),
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