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Exellent care

Story from nhs.uk

"Exellent care"

About: Heartlands Hospital

My mom was admitted into Ambulatory care yesterday. All of the staff were fabulous and the care that she recieved demonstrates what a brilliant NHS we have. Thank you to each and every one of the staff.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 9 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 28/04/2015 at 11:21
Published on Care Opinion at 11:49

Dear Michelle

Thank you for your post regarding Ambulatory Care at Heartlands Hospital. I'm so pleased to read that your mom received great care and that you were happy with the experience.

I will forward your comments to the Lead Nurse Grainne Wallace who I know will be thrilled to read your comments and communicate your feedback to her team.

I hope that your mother is continuing to recover well and please pass along our best wishes.

With Kind Regards

Marie Helebert

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