"Great pre and post natal maternity care"

I had a very positive experience of having my baby at Hillingdon hospital. The staff all worked very well together and were very caring and professional. I made frequent visits to the day unit on Katherine Ward leading up to the birth and the staff were always very kind and welcoming, despite being very busy. The delivery suite facilities were really nice, modern and spacious, and it was great to have 1:1 care from a midwife throughout labour. The other people involved in the delivery - the obstetricians and anesthetists were great and I thought communication with me and between them was very good. The staff on the post natal ward were also very good and were always available when I needed their help. It's fantastic that partners are able to stay overnight (which I understand is pretty unusual), particularly as I had to stay for 4 nights due to complications. The things which I think could be improved are - the maternity triage area is very cramped, there aren't enough seats for everyone and the privacy is very poor. Everyone in the waiting area can hear all of the phone calls and conversations that the midwives are having with patients, and the monitoring stations are basically within the waiting area. The ante natal clinic seems to run very late, and even when I had the first appointment of the day, the clinic started over 30mins late. The car parking is awful, with very long queues (presumably because the antenatal clinic runs late which clogs up the car park). Whilst it's brilliant that partners can stay overnight on the post natal ward, it would be so much better if there was a comfier chair for them, similar to the recliner chair in the delivery suites, as it's pretty much impossible for them to get any sleep on the standard upright chairs. Need all the sleep they can get! However I was generally very happy with my overall experience and was impressed by the staff and the facilities. And that includes all staff groups, including the catering staff, midwifes, healthcare assistants, doctors, sonographers and others! I would definitely recommend to others.