"Credit where credit is due"

My lovely mum was admitted to A&E as an emergency on Easter Sunday. Care started immediately. Extremely kind, caring and attentive Nursing staff and HCA's continued through A&E, EAU and Ward 33. The Nurses and Health Care Assistants are the unsung heroes of the NHS and I thank all of you. The staff are literally run off their feet caring for patients and they try their very best. I spent a lot of time in the hospital and was able to observe certain patients being very demanding on the staff when it was so obviously unnecessary (I was in the hospital for hours over many days and was able to observe and hear what patients were saying so I know some of them were just attention seeking). Thank you very much to all 3 care teams for looking after my mum the best they could. Please ensure all 3 teams receive the recognition they deserve.