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Care Opinion

Quick and good!

Story from nhs.uk

"Quick and good!"

About: Bideford Hospital

In at 8pm, took my details, called me as I sat down, out within five minutes! Brilliant service, very friendly and knowledgable staff - A1 service, couldn't ask for any better!

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Responses

Response from Jayne Kruszewski, Patient Experience Manager, Royal Devon University Healthcare NHS Foundation Trust 8 years ago
Jayne Kruszewski
Patient Experience Manager,
Royal Devon University Healthcare NHS Foundation Trust

Submitted on 24/05/2015 at 17:20
Published on Care Opinion at 19:43

Dear Millsy

Thank you for your very positive feedback- it was good to see you were able to be seen quickly at the minor injuries unit, and that you found the staff friendly and efficient.

I have shared your comments with the Bideford MIU Team where I know they will warmly received.

Jayne

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Response from Peter Brain, Volunteer, Healthwatch Devon 8 years ago
Peter Brain
Volunteer,
Healthwatch Devon

Submitted on 24/05/2015 at 20:27
Published on Care Opinion on 25/05/2015 at 11:21

Dear 'Millsy'

The comments and responses on the web-site of Patient Opinion are shared with us at Healthwatch.

This experience you describe of course what ought to happen all the time and it was good that you took the time to post your comment.

More generally we are building a picture of the provision of services in Devon and these comments should help the NHS and other providers develop and improve their services.

If you wish to discuss any health or social care issues with us in confidence, including seeking advice or information about services, please call 0800 520 0640, or email info@healthwatchdevon.co.uk or go on-line to www.healthwatchdevon.co.uk.

Yours sincerely

Peter Brain

Volunteer

Healthwatch Devon is the consumer champion for Health and Social Care in Devon.

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