This morning I attended the warfarin clinic with my elderley mother at Altrincham Hospital. Her appointment was 9.30. We have previously been told that from 30 March all patients would be seen at their appointment time and not on a ' first come first served' basis. We were on time but we're not seen till 10.05. There is a sign on the waiting room wall saying that patients need to attend at their appointment times. When I asked the receptionist about this they said that they were not seeing patients by their appointment times only on their arrival times. Because of this I missed an appointment at a chiropodist which I could have gone to if appointment times were being used as it states on the wall. When the new hospital opens will this still apply? Or are patients being seen on their appointment times?
"Warfarin clinic"
About: Altrincham General Hospital Altrincham General Hospital WA14 1PE
Posted via nhs.uk
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