"Vascular clinic-second review"

About: Cumberland Infirmary

This is the second time I have left a review regarding my experience trying to get a follow up appointment with the vascular clinic. My first review was rejected as it apparently 'didn't give enough information to help people decide which hospital to choose' so, I'll repost again: I visited the vascular clinic back in October 2014. The nature of my complaint requires regular (4-6 monthly) reviews. I was told to call to rebook an appointment for 4-6 months time back in October. I have tried constantly to contact the secretary, 4 letters have also gone unanswered, it is so long past the review date now that the original treatment has become ineffective and I'm back to square one. This is fact, yet my review was rejected. Anyone would think the moderators only wish to have positive feedback here wouldn't they?!?!?

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Response from Cumberland Infirmary

Hello, I am sorry you remain dissatisfied with your response but if you will give me some further details I will look into this and respond with a more positive reply. I look forward to hearing from you Thank you Helen North Cumbria University Hospotals Trust.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful