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"Staff were brilliant"

About: Queen Elizabeth The Queen Mother Hospital

I was referred to A&E by my doctor after having abdominal pain for a week. Although you have to be patient due to the amount of people attending A&E, the staff were courteous, polite and very helpful. I was at A&E for about 5 hours, but I ended up having blood test, x-ray and a ultrasound scan; I was diagnosed with a gall stone and will have to have my gallbladder removed in the near future.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 16/04/2015 at 08:21
Published on Care Opinion at 08:53


Thank you so much for providing us with such lovely feedback, glad we were able to provide you with an effective and efficient service with a smile. Best wishes for your surgery.

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