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"Bereavement support at John Taylor Hospice"

About: Birmingham Hospice – Erdington

(as a staff member posting for a patient/service user),

The support I received gave me an opportunity to express my feelings without embarrassment for either myself or other people. It gave me support over a long period of time - after others had 'forgotten'. It helped me to feel that my feelings were acceptable and normal rather than trivial in comparison with wider world problems.

The people who supported me were friendly, informed, sensitive, responsive, caring and supportive.

I would like to express my gratitude for the breadth and amount of support provided both specific to the bereavement support service and the whole of John Taylor Hospice's service. Everyone I have come into contact with even to people with home I have had no previous interaction while passing through reception have a welcoming nod and smile and make this hospice a welcoming and supportive environment. All staff are excellent.

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Responses

Response from Diane Parkes, Head of Brand & Media, Brand & Media, John Taylor Hospice 9 years ago
Diane Parkes
Head of Brand & Media, Brand & Media,
John Taylor Hospice
Submitted on 15/04/2015 at 13:33
Published on Care Opinion at 17:15


Thank you for your positive feedback regarding our bereavement and well-being service. This is available to the families we support whenever they need it.

If your loved one was cared for by JTH and you feel you would benefit from bereavement support please get in touch with us on 0121 465 2000 or email enquiries@johntaylorhospice.org.uk

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