"Privileged to have L&D as local A&E"

About: Luton & Dunstable Hospital

Came to A&E yesterday (13/4/15) with my mum who had concerning post op symptoms. She had a bed within 40 minutes, within 3 hours she had bloods, ECG, X ray, a very comprehensive assessment from Doctor, advice from surgical consultants, urine sample, other obs. Thankfully the conclusion was gastro enteritis and not a surgical complication. Doctor was so thorough and had a lovely personal manner, they explained what they were doing very effectively and Mum and I felt a very high level of confidence in their care and expertise. Having discharged Mum, the doctor called Mum at home about 2 hours later with blood results. Every single nurse we had contact with treated Mum with an incredibly high level of respect, concern and despite being there for only about 4 hours it felt very personal. Thank you

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Response from Luton & Dunstable Hospital

Thank you for taking the time to leave your feedback. We are pleased your experience was a positive one and will pass on your comments.

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