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"Get your act together."

About: William Harvey Hospital (Ashford)

Eye Department: since the new appointment system I have not been seen by anymore. I have four outstanding appointments but have not been allocated a date yet. I have advanced glaucoma, my GP has writing to you please get you act together!

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 13/04/2015 at 09:32
Published on Care Opinion at 11:53


Thank you for your feedback, I do apologise for any delays you have experienced, I will raise your feedback with the appropriate manager. If you would like to provide me with your details we can track your appointment through the system. Please do email me on Julie.pearce1@nhs.net

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