"Get your act together."

About: William Harvey Hospital

Eye Department: since the new appointment system I have not been seen by anymore. I have four outstanding appointments but have not been allocated a date yet. I have advanced glaucoma, my GP has writing to you please get you act together!

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Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust

Thank you for your feedback, I do apologise for any delays you have experienced, I will raise your feedback with the appropriate manager. If you would like to provide me with your details we can track your appointment through the system. Please do email me on Julie.pearce1@nhs.net

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