"Oh dear!"

About: Homerton University Hospital

Having to wait first three hours then 5 hours still counting for routine scan. Hopeless, don't know what's gojng on. Even the doctors treating me like I'm stupid. Cars probably been clamped - you get 1 hour max - but if I go and check I could miss my call and have to sit through this again. I will never consciously come back to Homerton.

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Story from NHS Choices

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Response from Homerton University Hospital

We are very sorry to hear about your recent experience our A&E department and the long waiting time. Thank you for taking the time to tell us. We would like to understand more about what happened on this occasion so that we can give you a full explanation and aim to resolve the issues you have raised concerning your care and treatment. I hope you will contact our Patient Advice and Liaison Service (PALS) tel: 020 8510 7315, or text 07584445400, or email: PALS.Service@homerton.nhs.uk.

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