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Thanks to all the staff.

Story from nhs.uk

"Thanks to all the staff."

About: New Cross Hospital

This morning I had to go to the Hospital for test, from the moment my daughter and I entered the Hospital we were treated with courtesy and politeness. My appointment was for 9am and less than 2 minutes after my arrival I was being taken care of I first went for a blood test then I had 2 other tests none of which I had to wait for as soon as one test was done I moved on to the next, no waiting whatsoever. All the staff I came in contact were helpful and cheerful and it was a pleasure to be treated by these dedicate and wonderful people. I would just like to register My Thanks and appreciation to everyone at New Cross especially the Urology Dept who made what could have been a very stressful day much easier for myself and my daughter Many Thanks to you all for you dedication in these times of cut backs and needless complaints

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Responses

Response from The Royal Wolverhampton NHS Trust 9 years ago
The Royal Wolverhampton NHS Trust

Submitted on 17/04/2015 at 14:36
Published on Care Opinion at 16:01

Dear Bill Vingoe

Thank you very much for taking the time to post your comments relating to your recent patient experience at our hospial. I will share your comments with our staff!

I wish you well for the future!

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

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Response from New Cross Hospital 8 years ago
New Cross Hospital

Submitted on 11/05/2015 at 09:37
Published on nhs.uk on 12/05/2015 at 01:01

Thank you very much for taking the time to post your comments relating to your patient experience in our Urology Department, New Cross Hospital. I will share your comments with our staff and wish you well for the future! Just to inform you, the Care Quality Commission (CQC) are holding two public listening events on: Tuesday 26 May 2015 at The Mount Hotel, Mount Road, Tettenhall Wood, Wolverhampton. WV6 8HL at 6.30pm and Wednesday 27 May 2015 at St Luke's Church and Community Centre, Parish Office, Church Street, Cannock, Staffordshire WS11 1DE at 6.30pm Any feedback that you can provide to the CQC would be very much appreciated. If you require any further information relating to this event, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 01902 695362. Kindest regards Carol Bott Head of Patient Experience and Public Involvement

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