"Appointments are a joke - Never keep to time"

I have attended here 4 times now. Yesterday I had an appointment at 2,.50 but still had not been seen by 4.30. This place is absolutely hopeless. Every time there is a delay of about an hour but over 90 minutes is pathetic. I left without having seen anyone and I hesitate whether to actually visit again. No explanation offered by staff other than 'the consultations took longer than expected'. I work at a clinic and I can tell you we would not be in business very long if we treated customers in such an offhand way.