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R Clinic Waiting Times

Story from nhs.uk

"R Clinic Waiting Times"

About: The Royal Liverpool University Hospital

Just been to R Clinic for a follow on appointment - yet again delays. For me, it was just under two hours wait to see my consultant, but my previous appointment it was over three and I did not get out of the hospital till 5.30 pm. Why on earth do the scheduled appointments have delays. I can understand A&E where you are waiting to be seen on a first come first served basis. My suggestion is make the appointment slot longer OR just don't try and fit us all in at the same time!

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Responses

Response from The Royal Liverpool University Hospital 9 years ago
The Royal Liverpool University Hospital

Submitted on 14/04/2015 at 16:05
Published on nhs.uk on 15/04/2015 at 01:00

Thank you for your comments. We are sorry to hear that you didn’t have a good experience in our . We would like to find out more from you so we can investigate your concerns properly. If you would like to contact the Patient Advice and Liaison Service (PALS), they will be able to help. You can contact them by phoning 0151706 4903/2265, via complaints@rlbuht.nhs.uk or typetalk 18001 0151 706 4903/2265.

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