About: St James's University Hospital

today had to have a gastroscopy at St James. wonderful staff on arrival. excellent test by the doctor and two wonderful nurses. put at ease when having test so although a bit uncomfortable was carried out well. many thanks to all.

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Response from Leeds Teaching Hospitals

Dear Patricia D

It was very gratifying to hear of your satisfaction and I would like to thank you for taking the time out to write to us.

We understand that coming to hospital can be one of the most unpleasant times and we pride ourselves on trying to make our patients feel comfortable and at ease in our care.

I have taken the liberty of passing your kind comments to our Endoscopy department to let them know that you were happy with the level of care you received.

Again, thank you for taking the time to write to us.

With kind regards


Senior Nurse

Patient Experience

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