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Excellent care and staff

Story from nhs.uk

"Excellent care and staff"

About: Wharfedale Hospital

I attended Ward1 for a spinal injection yesterday. The ward was clean and I was made welcome and at ease by the HCA who took my details. The nurse and radiographer were really pleasant and again, made me feel at ease. The Doctor who looked after me was caring and ensured that I was aware of all that was to happen so giving making me much confidence in them and the procedure. I thank them all, and would not hesitate to attend the MSK and the hospital again.

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Responses

Response from Leeds Teaching Hospitals 9 years ago
Leeds Teaching Hospitals

Submitted on 17/04/2015 at 09:42
Published on Care Opinion at 10:30

Dear Anonymous,

Thank you for taking the time to write to us, it was very uplifting to read your kind words of support and gratitude.

I have taken the liberty of sharing your compliments with ward 1 at Wharfdale General Hospital and with the Matron for Wharfedale. I am sure that they were extremely pleased to hear of your positive experience.

Again, thank you for taking the time to write to us.

With kind regards

Rosie

Senior Nurse

Patient Experience

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Response from Wharfedale Hospital 8 years ago
Wharfedale Hospital

Submitted on 13/05/2015 at 10:09
Published on nhs.uk on 14/05/2015 at 01:00

Dear Anonymous, Thank you for taking the time to write to us, it is wonderful to read that you had such a positive experience whilst in our care. I have passed your comments to Wharfedale Hospital so that they are aware of the good work that they are doing. Again I would like to thank you for taking the time to post your views and I hope that you are doing well. With kind regards Rosie Horsman Senior Nurse Patient Experience

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