"Excellent care"

About: Royal Berkshire Hospital

Sunday the 22nd I came into A&E with my daughter who had broken her arm and the staff were absolutely fantastic. On the 23rd we went to Lion ward where again the staff were brilliant they made us feel very relaxed. Friday 27th of March we returned to A&E after my daughter fell again the staff remembered her and helped keep her relaxed and happy. We returned to Lion ward on 2nd where my daughter was to have an operation on her arm, as soon as she saw the staff we had previous dealt with she couldn't be happier. I would like to send a special thank you to staff on Lion ward who made her stay very pleasant. we couldn't ask for better care they were brilliantl Thank you to all involved in helping my daughter

Story from NHS Choices

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Response from Royal Berkshire Hospital

Thank you for taking the time to let us know about your experiences on Lion Ward and in the Children's Accident & Emergency Department. We always try to send children home having had a positive experience in the wards and departments so we are pleased to hear that we achieved that. We hope that she is soon on the road to full recovery.

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