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Excellent care

Story from nhs.uk

"Excellent care"

About: New Cross Hospital

My husband spent 5 days on the cardiology unit having a Tavi procedure and pacemaker fitted. He was cared for by the doctor and their team. I was impressed by the quality of care and compassion shown to him. The nurses on B15 and B14 looked after him well and never let the obvious pressure they were under effect their care. Thank you New Cross.

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Responses

Response from The Royal Wolverhampton NHS Trust 9 years ago
The Royal Wolverhampton NHS Trust

Submitted on 17/04/2015 at 15:34
Published on Care Opinion at 16:01

Dear Pat

Thank you for posting your comments relating to your husband's recent care and treatment at our hospital. I will share your comments with our staff!

I wish your husband well with his recovery!

Kindest regards

Carol Bott

Head of Patient Experience and Public Involvement

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Response from New Cross Hospital 8 years ago
New Cross Hospital

Submitted on 11/05/2015 at 09:26
Published on nhs.uk on 12/05/2015 at 01:01

Thank you very much for taking the time to post your comments relating to your husband's patient experience in our Cardiology Department. I will share your comments with our staff and wish him well with his recovery! Just to inform you, the Care Quality Commission (CQC) are holding two public listening events on: Tuesday 26 May 2015 at The Mount Hotel, Mount Road, Tettenhall Wood, Wolverhampton. WV6 8HL at 6.30pm and Wednesday 27 May at St Luke's Church and Community Centre, Parish Office, Church Street, Cannock, Staffordshire WS11 1DE at 6.30pm Any feedback that you can provide to the CQC would be very much appreciated. If you require any further information relating to this event, please do not hesitate to contact the Patient Advice and Liaison Service (PALS) on 01902 695362. Kindest regards Carol Bott Head of Patient Experience and Public Involvement

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