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poor nursing

Story from nhs.uk

"poor nursing"

About: Derriford Hospital

After hernia op I experienced massive swelling as the fluid didn't drain properly. The nurses didn't follow the surgeons instructions and I was left to care for myself. When I was due to leave the hospital I was told by a nurse to wait for a doctor, I waited over two hours. When I enquired as to when a doctor would be visiting the ward I was informed by the same nurse that the doctor had already been and I could have left the ward 1 1/2 hours earlier. I removed the drain tubes and cleaned myself up and left. I still have internal bruises which are quite painful but not life frettening I am assured by this hospital

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Responses

Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust 9 years ago
Genny Turner
Senior Quality Facilitator,
Plymouth Hospitals NHS Trust

Submitted on 20/04/2015 at 14:14
Published on Care Opinion at 15:24

Dear Roger,

Please would you be kind enough to contact our PALS (Patient Advice and Liaison Service) Team on 01752 439884 or email plh-tr.PALS@nhs.net.

The PALS team will require additional information from you, so they can investigate your concerns.

Best wishes

Genny

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Response from Derriford Hospital 9 years ago
Derriford Hospital

Submitted on 20/04/2015 at 15:34
Published on nhs.uk on 21/04/2015 at 01:01

Please would you be kind enough to contact our PALS (Patient Advice and Liaison Service) Team on 01752 439884 or email plh-tr.PALS@nhs.net. The PALS team will require additional information from you, so they can investigate your concerns. Best wishes Genny

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