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Care Opinion

East Surrey Hospital Emergency Department

Posted By Esan

"East Surrey Hospital Emergency Department"

About: East Surrey Hospital / Accident and emergency

(as the patient),

I have been treated quickly with the utmost respect, compassion and care. I had all investigation arranged as soon as posible and however ther was a great pressure on the department the team did everything possible for reduce waiting times. They were working hard but seemed to be calm, happy and genuinly enjoying their work.

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Responses

Response from Ian Mackenzie, Director of Information and Facilities, Surrey and Sussex Healthcare NHS Trust 9 years ago
Ian Mackenzie
Director of Information and Facilities,
Surrey and Sussex Healthcare NHS Trust

I am responsible for everything to do with facilities, estates and IT. This includes our £50m building programme, food, cleaning, estates, porters, telephones, IT, transport, car parks and anything similar. Also leading our new Patient Experience Programme.

Submitted on 09/04/2015 at 20:41
Published on Care Opinion at 21:26

picture of Ian Mackenzie

Dear Esan

Thanks for posting such positive comments about A&E at East Surrey Hospital. As you say it is a very busy department but it is good to read that you felt so well looked after

Kind regards

Ian

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