"Hospital feedback"

.I brought my step farther to this hospital on the 1/04/15. Now bearing in mind that he is 84 years of age and is generally in good health for his age. To travel from blackpool and make sure to be late we arrived at 2.20pm as his appointment was for 2.40pm leaving a good 20 minutes before his appointment. Then to find there was no spaces to park I ended up having to drop him of at the main door then failing to a space I then had to park on one of the public road. After leaving him on his own for 40 minutes plus. To then find him to be told that there running at leased one and a half hours behind. Frankly is shocking. To think that in this day and age to expect any one to wait for that amount of time is disgraceful let alone someone of 84 years of age. There is surely something that can be done to rectify the issues I've mentioned.