"Excellent care in the ENT dept"

About: Freeman Hospital

I visited the ENT Department today after my 3 year old son put a tic tac sweet up his nose. We had original been seen the previous evening at North Tyneside General A & E department who made us an appointment at The Freeman for further care. All of the members off staff were pleasant and courteous and went out of there way to make the experience as pleasant as possible for my son. I would particularly like to thank the consultant who used the "Sid the Bogey Snake" camera to look into my sons nose. Not only was the consultant very reassuring to my husband and myself he also had an extremely good manner with my son. Which made the procedure as painless and relaxed as possible for all of us. I hope he gets our genuine thanks.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Freeman Hospital

Thank you for taking the time to provide us with your feedback following your son’s care at the Ear Nose and Throat Department at the Freeman Hospital. Your comments have been forwarded to the staff in ENT Outpatients who will be most grateful for your kind remarks . Thank you once again.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Recently read