"Cardiology at BVH Heart bypass operation 12th..."

About: Blackpool Victoria Hospital

My family and I cannot thank all staff enough on the CCU department for the professional and excellent care that I received before and after having a quadruple heart bypass. A real centre of excellence. Sincere thanks Roger

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Eleanor Walsh, Lead in Patient Experience & Engagement , Patient Experience, Blackpool Teaching Hospitals NHS Foundation Trust

picture of Eleanor Walsh

Hi Roger

Thank you for your wonderful comments about the treatment you received at the Lancashire Cardiac Centre recently and I hope you are now recovering well from your procedure.

I'm so pleased that the staff in CCU made you feel reassured and well looked after. I will personally ensure that your kind feedback is passed onto them, and I’m sure they will be delighted to hear that you had a positive experience overall and that you were put at ease by their professionalism at what was understandably a worrying time for yourself.

With best wishes for the future

Eleanor Walsh

Lead in Patient Experience and Engagement

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful