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Hospital Feedback

Story from nhs.uk

"Hospital Feedback"

About: Fairfield General Hospital

I attended audiology with my husband for his heating test After my experience I feared the worst However we were treated with dignityand respect and most important listened to.My own unfortunate experience was discussed and an appointment made to see if my problems could be sorted out.I understand I had seen a locum who was no longer there and would not be returning.The service we received today 31st March was brilliant and I no longer feel I have to change my hearing aid provider The consultant we saw totally restored our faith in the audiology department I want to say to them, thank you and well done x

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Responses

Response from Fairfield General Hospital 9 years ago
Fairfield General Hospital

Submitted on 07/04/2015 at 10:15
Published on nhs.uk on 08/04/2015 at 01:01

Thank you for taking the time to leave your comment regarding your visit to the Ear, Nose and Throat department at Fairfield General Hospital. We are pleased you were happy with the service we provided for you, we are also pleased you were treated with dignity and respect. We will forward your comment to the department manager to share with the rest of the team

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