We had a family urgency last Friday after our local GP centre had closed. We called NHS 24 - in some distress, and had to go through interminable messages and options on their auto respond system. About three minutes before we spoke to anyone. These are far too long, given in an uninterested, dull, droning voice (hardly healing) and take no account of the distress or panic that may be going on at the caller's end. Do these messages have to be so long with so many options?
"Long message didn't help"
About: NHS 24 NHS 24
Posted by Aloysious (as ),
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