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"SEAU"

About: William Harvey Hospital (Ashford)

I attended A E dept in the morning of 25th march 2015 within 5 minutes i was seen by nurse from seau, I was promptly admitted for surgery to remove a sebaceous cyst. After been seen by a surgeon I was told a operation would take place that afternoon as soon as a slot became available. Within 3 hours I was in surgery and discharged a couple of hours later. I would like to say that I received fantastic service from every member of staff all the Nurses and Doctors were great. Considering the circumstances it was a pleasant experience and the best hospital experience I've had although I always seem to get good treatment generally.

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Responses

Response from Julie Pearce, Chief Nurse + Director of Quality + Operations, East Kent Hospitals University NHS Foundation Trust 9 years ago
Julie Pearce
Chief Nurse + Director of Quality + Operations,
East Kent Hospitals University NHS Foundation Trust

I am responsible for quality improvement which includes patient safety and patient experience

Submitted on 29/03/2015 at 20:54
Published on Care Opinion on 30/03/2015 at 08:54


Thank you so much for providing us with such lovely feedback, the surgical team will be really pleased to see your comments. Hope you are recovering well from your procedure.

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