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"I was impressed with the service I received"

About: Shropshire and Staffordshire Telford referral and quality service (TRAQS)

(as the patient),

After being referred by my GP for physio, I was contacted by TRAQS within a few days. And had an appointment the following week at my preferred clinic. My therapist showed care and respect, helped with appropriate advice and treatment. I left with a printed sheet of exercises to perform daily. I was then booked in for a follow up appointment the next week. I was impressed with the service I received.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG 9 years ago
Helen Handy
TRAQS & CAB Co-Ordinator,
Telford and Wrekin CCG
Submitted on 27/03/2015 at 13:05
Published on Care Opinion at 14:12


Dear Energy447

Thank you for taking the time to tell us of your positive experience following your contact with the TRAQS team.

I am pleased that we were able to ensure that you were seen at a place of your Choice and you were able to be seen promptly.

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