"Outpatients Appointments"

About: Scunthorpe General Hospital Scunthorpe General Hospital Scunthorpe DN15 7BH

Posted via nhs.uk 9 years ago

Tried to get through to outpatients appointments on 2 occasions. Message came on stating I was number one in the queue and got fed up of waiting after being on hold for 20 minutes on each occasion. Spoke to the operators who were very helpful but they could not get through either. The system is atrocious and needs to be looked at.

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aftercare

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Scunthorpe General Hospital

Submitted on 16/04/2015 at 12:05

Published on nhs.uk on 17/04/2015 at 01:00

Hello, thanks for your feedback, we are aware there is a problem with this phone system and it is currently being addressed. Apologies for any inconvenience caused. Best wishes, Sarah Mainprize

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"Outpatients Appointments"

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