I attended an appointment with a consultant at the orthopaedic department. My appointment was running behind, and I was called in late. I wouldn’t mind this so much, but I was also rushed out early, so the appointment seemed very quick.
During the appointment, the consultant seemed distracted, irritated and dismissive. They didn’t seem to want to answer any questions, which meant I didn’t get a chance to ask what I wanted to.
It was a horrible experience and I left feeling no more informed than before I went in. I was so upset I actually cried for 2 hours after the appointment. However, I must say that all the support staff were good and friendly, and the environment was clean. It was just the consultant’s attitude that upset me.
"It was just the consultant’s attitude that upset me."
About: North Devon District Hospital / Trauma and orthopaedics North Devon District Hospital Trauma and orthopaedics EX31 4JB
Posted by Paws553 (as ),
Do you have a similar story to tell?
Tell your story & make a difference ››
Responses
See more responses from Jayne Kruszewski
See more responses from Peter Brain