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A&E Outstanding Highly Rate and friendly staff

Story from nhs.uk

"A&E Outstanding Highly Rate and friendly staff"

About: Chorley & South Ribble Hospital

Hi just wanted to say what a friendly professional staff, but myself at ease, really listen to my concerns, asked me of I wanted to stay in for longer for monitoring, answered all my questions and took called me on the phone after I was discharged make sure I was ok and let me know of my results and informed cardiologists. I would highly recommend this hospital every time, the best local hospital around and I'm close to all 4 hospitals. Thanks again A&E

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Responses

Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust 9 years ago
Rhona Hartley
Head of Patient Experience and Customer Care,
Lancashire Teaching Hospitals NHS Foundation Trust

Submitted on 27/03/2015 at 17:20
Published on Care Opinion at 17:39

Thank you for taking the time to tell us of your experience when you recently attended the Emergency Department at Chorley Hospital. Please be assured that your kind comments have been shared with the staff concerned.

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Response from Chorley & South Ribble Hospital 9 years ago
Chorley & South Ribble Hospital

Submitted on 07/04/2015 at 16:35
Published on nhs.uk on 09/04/2015 at 01:02

Thak you for taking the time to tell us of your experience when you recently attended the Emergency Department; it's always incredibly pleasing to hear that the care offered was of the standard we aim to offer all our patients.

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