"Greater communication is needed"

About: Hereford County Hospital

My elderly mother is profoundly deaf despite requesting information none was forthcoming. She was sent home to a flat that did not contain food or support without our knowledge. We have not been given any information about how to support her medical needs or how to manage her medical intervention.

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Response from Hereford County Hospital

On behalf of the Wye Valley NHS Trust thank you for your comments in respect of your mother. In order for us to look into your concerns please can you contact the Patient Experience Team on 01432 372986. Patient Experience Team

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