"Excellent care for frightened son"

About: Royal Gwent Hospital / Trauma & orthopaedics

(as a parent/guardian),

My son was admitted to the Royal Gwent with hip pain and was very frightened as he had never been to hospital before.

The whole experience was excellent right from the A&E department through to the outpatients follow up appointment.

The triage nurse in A&E was very kind & friendly (Joanne) & she really helped put my son at ease. The other A&E nurses who took blood from my son were also very professional & lovely.

The orthopedic doctors were very good, I could honestly not fault them. Also the staff nurses on D6 East were fantastic, my son was not looking forward to staying the night but soon felt at ease.

I also wanted to say that the ward was extremely clean, I could of eaten my dinner off the floor! ! Amazing.

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Aneurin Bevan Health Board

Many thanks for posting this message, we will share it with the staff mentioned.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful