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Planned replacement Knee surgery

Story from nhs.uk

"Planned replacement Knee surgery"

About: University Hospital Lewisham

Pre- op visit went very well, staff friendly and gave good information that was clear and concise. vitimin drinks and sterile wash provided and bloods taken. Surgery date 17.3.15 was cancelled the day before due to the anaesthetist not being available, second date given for two and a half weeks time. Discussed my dilemma witha neighbour who was due to have his replacement knee in January and it has been cancelled twice? What is going on in theatre land at Lewsham Hospital?????????

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Responses

Response from University Hospital Lewisham 9 years ago
University Hospital Lewisham

Submitted on 23/03/2015 at 14:39
Published on nhs.uk on 24/03/2015 at 00:00

On behalf of the Trust I would like to thank you for your kind comments regarding the quality of care you received. Your feedback will be passed on to the staff concerned. Theatre and Anaesthetic staff work exceptionally hard to minimise the number of cancelled procedures at Lewisham Hospital and we are sorry that the procedure you allude to could not go ahead. We cannot comment specifically on your neighbour's experience but would encourage them to contact our PALS (Patient Advice & Laision Service) team in the event that they have any queries about their care. PALS can be contacted on 0208 337 3355 David Snell, Service Manager Theatres

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