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"attending to have a colonoscopy on outpatients"

About: Nottingham Woodthorpe Hospital

when i came in the hospital i got greeted by the staff on reception and was very happy how they responded to me and shown which direction to go for my procedure. when i went to the wing i got greeted by the hca and told to take a seat and wait for the nurse to attend me. it was a short wait till the nurse came to see me and take me into a seperate room to ask me questions and do my blood pressure, it was nice to feel so cared for before i even had my procedure and felt settled, relaxed and not worried. before going in the consultant came to see me before going in and made sure i was okay and put me to ease and explained whats going to happen. after the procedure i felt happy and cared for by the hca and nurse making sure i was awake and provided me drinks whilst coming out of my sedation, they explained the procedure went well and told me when i was coming in again to see the consultant. with all of this i was so happy with the care and procedure what was given to me and i would recommened this hospital to everyone who hasnt been. its like a 5 star hotel and you get treated so well everywhere you go in the hospital. big smile face :)

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Responses

Response from Nottingham Woodthorpe Hospital 8 years ago
Nottingham Woodthorpe Hospital
Submitted on 03/01/2016 at 13:15
Published on nhs.uk on 04/01/2016 at 01:30


Dear Patient

Thank you very much for your kind feedback and recommendation, we do try our very best to take great care of all our patients. I will share your kind comments with all of the staff.

Apologies for the very delayed response, I have recently come into post as the General Manager at Woodthorpe Hospital and noticed we had not given you the courtesy of a response.

Best Wishes

Mark Lacey

General Manager

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