"G4 paediatric surgery"

About: Southampton General Hospital

While our son's consultant care was reasonable, their care and attention on the ward was inadequate and upsetting. Our list of issues are endless from our arrival to departure, the situation did not improve even upon complaint. In fact the staff made us feel even more unwelcome than before. When your child is so young and poorly, surely the same care should be administered to all. Our son will probably have to revisit the ward at some point, a moment we are not looking forward to.

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Response from Southampton General Hospital

Thank you for taking the time to share your feedback with us. We are disappointed to read of your experiences at the Children's Hospital. If you would like to discuss this further please contact Patient Support Services on telephone: 023 8120 6325 or email: patientsupportservices@uhs.nhs.uk.

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