"Emergency visit"

About: The Tunbridge Wells Hospital

I was taken to A&E on Thursday with chest pains and breathing problems which felt like a heart attack. The ambulance arrived within seconds of the report and the paramedics were superb. They brought my pain levels right down before taking me to the hospital where I was seen immediately. From the very beginning every one concerned was so professional and caring. My pacemaker is now working again and I feel like a human being once again which had been the problem. I can not fault anyone of them. Wonderful people. I am now home and recovered and very very grateful to all concerned. The only unfortunate part of the visit was the Pharmacy ! A wait of three hours for medication.

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Response from The Tunbridge Wells Hospital

Thank you for providing us with your kind comments following a recent visit to Tunbridge Wells Hospital. We are very pleased to hear of your positive experience whilst visiting our Accident and Emergency Department and know that the staff within the unit will appreciate receiving such positive feedback. We will inform the relevant managers of your comments, so that these can be relayed to all the staff involved. We will also pass on your feedback regarding the long wait for medication to the Pharmacy department. With kind regards. The PALS Team

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