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The team is absolutely brilliant. 100% a-ok!

Posted By Local153

"The team is absolutely brilliant. 100% a-ok!"

About: Crosshouse Hospital / Dermatology

(as the patient),

I’ve been looked after very well by Dr Zamira and all the consultants at the Crosshouse Hospital. I’ve been going for 4 years after having melanoma treated and have always received excellent care. The team is absolutely brilliant. 100% a-ok!

Since having the melanoma diagnosed I tell everyone about the risks of being in the sun without protection, the clinic has given me great advice.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 09/03/2015 at 09:30
Published on Care Opinion at 15:05

picture of Eunice Goodwin

Dear Local153,

It is great that you were on-the-ball and went to get checked out. As you know it is so important to get checked out as soon as possible. Early detection makes such a difference to the outcome so thank you for being a health promotion guru.

Thank you also for your lovely post about your care. I will be very happy to pass this to the team to let them know how you feel about your care. I know I say this a lot, but staff do really appreciate hearing from the people we are here to serve.

Best wishes,

Eunice

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