"She was really delightful"

About: Nottinghamshire Healthcare NHS Foundation Trust

(as the patient),

I wanted to let you know how lovely Jessica Sutton from Red Cross was when she came round with a shopping trolley that I can take on the bus. It’s a three wheeler which I can get onto and off the bus very easily – although I will need a bit more practice! Jessica came to do a shopping trip with me to show me how the trolley could be used and although we were back later than I had hoped she was very kind and helpful putting all my shopping away. She was really delightful.

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Response from Jane Danforth, Involvement Team , Involvement & Experience, Nottinghamshire Healthcare NHS Trust

picture of Jane Danforth

Dear Oak425

Thank you for you lovely feedback. Could you let me know which service or team you received your service from so that I can forward it to the team? I am really glad Jessica was able to help you to make things easier when travelling on the bus and that she showed you kindness when out shpping with your new trolley!

All the best


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful