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took good care of me

Posted By Echo284

"took good care of me"

About: University Hospital Ayr / Cardiology

(as the patient),

I had an appointment at the cardiology department earlier today, I was seen by Nick and Angela. They were both wonderful people who took good care of me.

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 9 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 09/03/2015 at 09:08
Published on Care Opinion at 15:05

picture of Eunice Goodwin

Dear Echo284,

Thank you for taking the time to contact us via Patient Opinion, it was good to hear you were taken care of so well. I will be delighted to let the team know how you felt about your visit.

Best wishes

Eunice

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