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Booking appointments

Story from nhs.uk

"Booking appointments"

About: Birmingham Dental Hospital

I have been trying to book an appointment for the last 3 months after getting a referral from my dentist. I have left 6 messages and still nobody has called me back. There is massive lack of procedure in booking an appointment with such a big organisation. I was referred to the hospital over 6 months ago now and still no further forward

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Responses

Response from Birmingham Dental Hospital 9 years ago
Birmingham Dental Hospital

Submitted on 04/03/2015 at 08:39
Published on nhs.uk on 06/03/2015 at 00:01

I am sorry to hear your calls to Birmingham Dental Hospital have not been returned as they should have and you have not received any information about your referral to the hospital. Unfortunately, your posting does not contain information which would allow us to look into this matter and contact you directly about an appointment. Please contact the Customer Services Team on 0800 917 2855 and one of the team will be happy to take your details and liaise with the hospital on your behalf. We look forward to receiving your call. Alison Last Associate Director of Patient Experience Birmingham Community Healthcare Trust

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