I visited my GP surgery with my son as he had a bad ear infection. My son was given a referral for Alder Hey in April, which I felt was a long time as he was in a lot of pain. His ear was in a bad way. It had fluid coming out of it and started smelling quite badly. I attended the walk-in centre and saw two nurses.
Both nurses agreed the wait was too long and my son needed to be seen sooner. They put a phone call in and got an appointment for 2 weeks time.
I want to thank the nurses for sorting this out for me. It took a lot off my mind.
"My sons bad ear infection"
About: Knowsley NHS Walk-in Centre, Huyton Knowsley NHS Walk-in Centre, Huyton Huyton L36 6GA
Posted by Belt354 (as ),
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Responses
See more responses from North West Boroughs Healthcare Trust Complaints Department
See more responses from North West Boroughs Healthcare Trust Complaints Department