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Phone service

Story from nhs.uk

"Phone service"

About: Leeds Dental Hospital

You really need to get your phone service right. Whats the point in even having phones if your not going to answer or just going to cut us off.

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Responses

Response from Leeds Teaching Hospitals 9 years ago
Leeds Teaching Hospitals

Submitted on 23/04/2015 at 11:48
Published on Care Opinion at 15:07

Dear Anonymous,

Thank you for taking the time to write to us and bring your concerns to our attention.

Unfortunately there is insufficient detail in your post for us to fully investigate the issues raised; therefore, I would ask that you contact the Trust’s Patient Advise and Liaison Service (PALS) to discuss these issues further and in more detail so that we can arrange for the relevant Business manager and patient services coordinator to investigate the matters you have raised.

You can contact PALS on 0113 206 6261 or alternatively you can email patientexperience.leedsth@nhs.net

Once again let me thank you taking the time to write to us and post your views.

Kind regards

Rosie

Senior Nurse

Patient Experience

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