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excellent care throughout

Story from nhs.uk

"excellent care throughout"

About: Derriford Hospital

from my admittance into the Freedom Unit through to the surgery, recovery and stay in Lyhner Ward: Every member of staff was professional, extremely kind and caring. Everyone constantly worked so hard to make sure that I was comfortable, clean and pain free. All my needs were attended to with kindness, dignity and a cheerful yet professional manner. I cannot thank the staff enough for doing such a wonderful job in such a pressured environment.

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Responses

Response from Genny Turner, Senior Quality Facilitator, Plymouth Hospitals NHS Trust 9 years ago
Genny Turner
Senior Quality Facilitator,
Plymouth Hospitals NHS Trust

Submitted on 02/03/2015 at 09:40
Published on Care Opinion at 11:05

Good Morning,

Thank you for your kind comments regarding your experience within Freedom Unit and Lynher Ward, where you found kindness, dignity and professionalism from staff. I will ensure your comments are passed to the departments Matron to be shared with the staff.

Thank you for taking the time to share your comments with Patient Opinion

Best wishes

Genny

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