"Above & beyond"

About: Chard Hospital

I visited as I had an absess on my ear which my GP had prescribed antibiotics for. It had after a few days become painful and swollen, so I visited the minor injuries unit for advice. The staff on duty were polite and helpful, as well as having a caring demeanour. The nurse offered to cut my absess and it is since healing well. I just wanted to post this review as I felt in this case I was quite likely to be referred back to my GP, or told it would go down on its own. I was delighted to have it dealt with there and then as it was really causing me concern, and wanted to pass on my thanks to the staff there.

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Response from Chard Hospital

Thank you for taking the time to share your recent experience of Chard MIU. It is always delightful to recieve positive feedback about our services and I have shared your comments with the Head of Division, MIU Manager and the lead ENP for the department. They were all very happy to receive such praise, and will cascade to all staff concerned. I hope you are feeling much better and well on the road to recovery. With kind regards Karen Howard-Grenville PALS

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