"Staff were top class"

About: Western Infirmary/Gartnavel General / General Surgery

(as the patient),

I had an operation at the Gartnavel Hospital and the medical staff were top class and totally professional.

Also the medical staff at the Western Infirmary were I had my stitches out were excellent and also totally professional and very helpful. We are lucky to have such a great Health Service.

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Response from Lorna Gray, Patient Experience, Public Involvement Project Manager, NHS Greater Glasgow and Clyde

Dear jolly,

I am so glad that your recent operation went so smoothly and that you felt so well cared for by the staff who treated you. It is fantastic to be able to share such positive feedback with our staff, not only to recognise their efforts, but also to demonstrate and highlight good practice.

I will pass your comments on to the team, and thanks again for taking the time to leave your feedback.

Best Wishes,


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Update posted by jolly (the patient)

I am grateful for Lorna's prompt response, and it nice to know that the NHS listen to patients feedback. Thanks again.